Claims Processing

Uni-Ter Claims Services Corporation (UCSC) has a team of dedicated professional claims executives with a successful track record of handling complex liability cases in all 50 states. UCSC controls and coordinates claims and litigation to maintain continuity, consistency, and quality service to clients. UCSC handles claims for clients served by The Uni-Ter Group and external clients. Our staff of professional claims executives are dedicated to meeting claims obligations while at the same time working to prevent unjust litigation. By reaching out to advise facilities on best practices and aggressively handling unfair claims, we are supporting our agents/brokers.

Uni-Ter Claims Handling Benefits

• Specialists in general, and products liability case management.
• Help clients improve productivity and cut overhead
• Relieve clients of burdensome claims handling
• Within client guidelines, settle claims fairly, avoid litigation whenever possible, and hold down expenses
• Aggressively manage litigation in the most cost-effective and efficient way possible when settlement is not the best solution
• Participate in arbitration, high-low agreements, mediation, and other resolution techniques
• Work closely with counsel to achieve the best possible result

How Uni-Ter Claims Works With Clients

• Each client is assigned an individual account manager to coordinate operations, answer questions, and assure service quality
• Uni-Ter staff is available at any time
• Senior executives are always available to consult with clients
• Clients can audit claim files as needed

Special Claims-Related Services

• Custom reports providing up-to-the-minute information on claims
• Loss runs in electronic or hard copy format
• Guide to litigation management
• Internal claim review
• Quality Control Procedure Manual
• Toll-free number for Notice of Loss
• Registered nurses perform expert medical-records reviews and produce quality reports for the claim staff and defense counsel

To download our brochure just click Claims Brochure.pdf